Validate that the search fails in Outlook and in spotlight and then works in both immediately (or after 5 minutes if your outlook store is large and indexing into spotlight takes more than a minute to complete).If you can't find it on Micsosoft's servers - then the mailbox content itself has issues. Validate that search works for us in the online version of outlook (we use O365 for our exchange servers so YMMV if you don't).

Again this is a rather drastic measure and may take a few hours to rebuild. If you suspect that there is a more severe issue with Spotlight, have a look at this answer on how to reset Spotlight completely. See the following article from Apple to learn more: How to rebuild the Spotlight index on your Mac.Īfter that macOS will rebuild the index for that folder, which will take a while (up to an hour approximately) depending on your Mac's speed and the size of your Outlook database. You must perform this step for any additional profile folders you have. Once added, remove the folder, and Spotlight will re-index the folder. ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/ĭrag the 'Main Profile' folder to the Privacy tab. Copy and paste the following location into the 'Go to the folder:' dialog box and select Go: Quote from the Microsoft support article :Ĭhoose Apple menu, then System Preferences, and then Spotlight.Ī. Therefore, I would recommend to everybody to first try this method. This is a much less intrusive solution, takes about 20 minutes of rebuild time, and often works. The link provided by OP has apparently been updated and now suggests to reset the Spotlight index for the Outlook folder. Most answer here are rather heavy-handed. To free some disk space you may want to archive or delete this.

~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/ will contain backups of your previous database.

In my case this took about 2–3 hours on a speedy MacBook Pro. Outlook is now forced to restore its database and rebuild the index, etc.

Outlook will prompt you to repair your database.

to the Desktop (to keep it around until the restore is successful)

Go to the folder ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data (in Finder you can press cmd+ shift+ G to get there).

In my case, I finally found that ' alternative method 6' from that guide worked. This website seems to have the most comprehensive guides for troubleshooting this. With Mojave & Outlook 2019, however, I had to try many other methods. With previous version I had success with the Repair tool that you mention. Outlook and macOS's Spotlight (the indexing app) have notorious problems working together.

Reinstall microsoft outlook mac